What's the difference between a static and dynamic QR code?

A static QR code permanently encodes data directly: once printed, you can never change it. A dynamic QR code uses a short redirect URL, so you can update the destination, track scans, and change content anytime without reprinting. We recommend dynamic for any printed materials.

Do I need to download an app to scan QR codes?

No. iPhones running iOS 11 or later and Android phones running Android 8 or later can scan QR codes natively in the camera app. Just point the camera at the code, no app download required.

How small can I print a QR code and still have it scan reliably?

As a rule of thumb, the minimum printable size is 1 cm × 1 cm (about 0.4 inches) for close-range scanning on modern phones. For anything that needs to be scanned from more than 30 cm away, use 2 cm or larger. Always test before going to print.

Can I change the URL a QR code points to after printing?

Yes, if it is a dynamic QR code. Log into your ScanOrbit account, open the QR code, and update the destination URL. The change takes effect immediately. Static QR codes cannot be changed.

Why does my QR code look different on iPhone vs Android?

The QR code itself is identical on all devices: only the visual rendering of the scanner interface differs. If a code scans on one device but not another, it's usually a printing issue (too small, low contrast) rather than a code issue.

How do I add a logo to my QR code without breaking scannability?

ScanOrbit automatically increases error correction to 'H' level when you add a logo, which allows up to 30% of the code to be obscured. Keep your logo below 30% of the total code area, and always test scan after adding it. We also recommend high contrast between your logo background and the QR code.

Can I track which specific print material a scan came from?

Yes: create a separate dynamic QR code for each print material (flyer, poster, packaging, etc.) and group them in a folder. Each code tracks its own scans independently, so you can compare performance by material.

Is there a limit to how many scans a QR code can receive?

Dynamic QR codes on the Free plan are limited to 500 tracked scans per month. Pro and Business plan codes have unlimited scans. You can also set a manual scan limit as an access control feature on any plan.

What happens if I delete a QR code?

Deleting a dynamic QR code will break the redirect: anyone who scans it will get a 404 error. We recommend deactivating rather than deleting if you might want to restore it later. Static QR codes are not affected as the data is embedded permanently.

Can I use ScanOrbit for free forever?

Yes. The free plan includes 3 dynamic QR codes, unlimited static QR codes, 500 scan tracking per month, and 30-day analytics history, with no expiry date. No credit card required.

Help CenterQR Code Types

QR Code Types

App Store QR with iOS/Android smart redirect

One QR code for your app: iPhone users go to the App Store and Android users to Google Play automatically. How to set up the App Store QR type on Pro.

Rather than printing separate codes for iOS and Android, the App Store QR code automatically detects the scanner's operating system and routes them directly to the Apple App Store or Google Play Store.

Setting it up

App Store is a Pro-plan QR type. To configure:

1Click Create and select QR Code.
2Choose App Store from the type grid.
3Enter your iOS App Store URL and/or your Google Play Store URL (you can provide one or both).
4Add your application name and icon for the desktop fallback landing page.
5Click Create QR Code.

Smart routing logic

The redirect engine inspects the incoming User-Agent string to determine the device:

iOS devices: redirected directly to your Apple App Store listing
Android devices: redirected directly to your Google Play Store listing
Desktop or other devices: shown a clean landing page with direct download links for both platforms

If your app is currently only available on iOS or Android, enter that single URL. Scanners on the opposite platform will see a friendly fallback page.

Still stuck? Email our team at hello@scanorbit.app or check the related articles below: most questions are answered there already.

URL QR code setup guideSet up a website-link QR code in ScanOrbit: add the destination, optional UTM tags for Google Analytics, and change where it points any time after printing.Understanding your scan analyticsRead your QR code analytics: total and unique scans, scans over time, devices, cities and countries, per code or across your whole ScanOrbit account.

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